Mobile / Slots
These terms set out the rules that apply when you open and use a dhini88 account, including how we handle wallet transactions through Nagad and Upay, what conduct is expected, and where access depends on your local law and eligible region. Read them before you start — they are the agreement between you and us.
By creating an account on dhini88, you confirm that you have read and understood these terms and that you agree to be bound by them. These terms apply every time you log in, browse the catalog, or carry out a transaction — including deposits and withdrawals handled through Nagad or Upay. Access to dhini88 depends entirely on whether it is lawful in your jurisdiction and eligible region; we do not make that determination for you, and it is your responsibility to verify your eligibility before participating. We may update these terms from time to time. When we do, the revised version will be published on this page with immediate effect. Continuing to use your account after an update means you accept the revised terms. If you do not agree with a change, you should stop using the account and contact our support team to discuss your options. These terms sit alongside any specific rules we publish for particular game categories, information or wallet processes. Where those specific rules conflict with this general document, the specific rules apply to that context. Nothing in these terms limits any right you may have under applicable consumer law in Bangladesh.
These terms draw a clear boundary between what we are responsible for and what sits outside our scope. Knowing the difference helps you understand where to direct a question and what these terms can or cannot resolve for you. Account access and wallet transactions are fully within scope. Third-party game studios — including Bigtime Gaming, PlayStar, Joker, Spadegaming and JDB — supply game content under their own product terms and are not subject to the obligations we carry here.
Login, account creation, identity verification steps and session management are all within scope of these terms. If access is unavailable in your region under local law, these terms cannot override that restriction.
Deposits and withdrawals processed through Nagad and Upay are covered by these terms. The specific limits, fields and verification steps shown in your account wallet screen are the operative detail; these terms set the framework around them.
The catalog structure, category pages and game lobby content we publish are within scope. We aim to keep this accurate, but game availability can change; what you see in your signed-in lobby is the current state.
Game studios, payment processors and any external links you follow from our site operate under their own terms. We are not responsible for content, data handling or service levels on any third-party platform.
These terms are not just obligations — they also set out what you are entitled to do with your dhini88 account. You have the right to review the transaction history recorded against your wallet at any time from the account history screen. If a detail in your account profile is wrong — your registered mobile number, preferred wallet type or contact information — you can update it through the account settings fields shown after login. Where a transaction appears incorrectly recorded, you can raise a formal query through our support channel and we will investigate using the transaction reference shown in your history. Your account data is held only for as long as your account is active or as required by applicable law; you may request a summary of what we hold. These rights apply within the limits of local law and our published policy — we will always point you to the right step rather than leave you without a clear path forward.
Open the account history screen after login to see every transaction we have recorded against your wallet, including Nagad and Upay movements, with reference codes you can quote to support.
Account settings are editable after login. Update your registered mobile number, contact email or wallet preference through the fields shown there; some changes may require identity verification.
If something in your account or wallet does not match what you expected, contact us through our published support route with the transaction reference. We log every query and respond in the order received.
You may ask us to confirm what information we hold about you. Send the request through the support channel using the registered contact detail on your account so we can verify the request.
If you have a question about how these terms apply to your account, a transaction processed through Nagad or Upay, or anything else covered in this document, use one of the contact routes below. We publish only the routes that are actually staffed and visible on the site; we will not list a channel we cannot support. Quote your account reference and the specific section of these terms you are asking about so we can route your message to the right person.
The live chat icon is visible on the site when the channel is active. Use it for account access questions and wallet transaction queries that need a quick response.
For formal queries about these terms — including data requests, account corrections or policy disputes — email us using the address published on the site's contact page. Include your account reference in the subject line.
The help centre linked from your signed-in account area carries published answers to common policy questions. Check there first; if the answer is not there, escalate to live chat or email.
We apply the same discipline to how we manage your account data as we do to the catalog and wallet structure. These four areas describe what we do and who to contact when you need to act on any of them.
Your account is protected by the authentication steps shown at login. We do not store Nagad or Upay credentials on your behalf; those transactions route through the payment provider's own secure channel. If you notice unusual account activity, contact support immediately using your registered mobile number.
We retain account and transaction records for as long as your account is active and for any period required under applicable law. You may request a summary of what we hold at any time through the email support route. Closed accounts have their data handled in line with our retention schedule.
We use cookies to keep your session active as you move between the catalog, live tables and your account area — including when you switch between a mobile browser and a desktop session. Cookie preferences are managed through the notice shown on your first visit to the site.
When we update these terms, the new version is published on this page. We do not send individual notifications for routine updates; it is your responsibility to check this page periodically. Material changes that affect your wallet or account rights will be flagged in your signed-in account area.
These are the questions we hear most often about how these terms work. If yours is not here, use the support routes listed above.
Yes. Any deposit or withdrawal you process through Nagad or Upay while using your dhini88 account is covered by these terms. The specific limits and fields shown in your wallet screen are the operative detail; these terms set the broader framework around that process.
The updated terms take effect as soon as they are published on this page. Continuing to log in and use your account after that point means you accept the revised version. If you disagree with a change, stop using the account and contact support to discuss your options.
Access depends on whether using the site is lawful in your specific location under local law and eligible region rules. We do not determine eligibility on your behalf. Check your local legal position before participating, as these terms cannot override jurisdiction restrictions.
Send a data summary request through our email support route using the contact address published on the site. Include your account reference and registered mobile number in the message so we can verify your identity before releasing any information.
Open your account history screen to locate the transaction reference number. Then contact us via live chat or email, quoting that reference. We log every query in the order received and will investigate against our transaction records, including Nagad and Upay payment logs.
Those studios supply game content to the dhini88 catalog but operate under their own product terms. Our terms cover your account, your wallet and your use of the site — not the internal mechanics or policies of the game studios themselves.