Mobile / Slots
dhini88 handles your information, wallet activity and device data with a clear purpose — so you can move between sessions without your details being misused or shared beyond what this policy allows. Access to our platform and the scope of this policy depend on your local law and eligible regions.
When you open an account on dhini88, we collect the information you provide directly — your name, contact details and the wallet identifiers you use to move funds, including Nagad and Upay. We also collect data your device and browser send automatically: IP address, session timestamps and the pages you navigate during a visit. This information is used to operate your account, verify your identity against the details you submitted, and keep your session consistent whether you switch from a phone to a desktop mid-week. We do not sell your personal information to third parties. We share data only where required to process a transaction through a configured payment rail, to respond to a lawful request, or to maintain the security of your account. Any third-party service that touches your data is bound by a data handling agreement with us. You can ask us at any time what categories of data we hold against your account — the contact route is in the support section below. This policy applies where local law and eligible region rules permit your access to dhini88. If you are uncertain whether access is permitted in your location, you should take independent advice before registering.
This policy covers what dhini88 controls directly. It does not extend to external services you reach by leaving our platform, and it does not override the separate terms that govern payment processors or studio game providers such as Bigtime Gaming, PlayStar, Joker, Spadegaming and JDB — those services operate under their own privacy arrangements. Understanding the boundary between what we control and what we do not is how you can make an informed choice about your data.
Any data you enter during registration or account maintenance — email address, contact number, wallet identifiers — falls inside this policy. We store and process it under the terms described here.
Wallet activity linked to Nagad or Upay deposits and withdrawals is recorded in your account history. This record exists to let you verify your own transactions and to allow us to resolve disputes.
Browsing behaviour on dhini88 pages — which game categories you open, how long a session runs, which studio lobbies you visit — is collected in aggregate and in session logs tied to your account.
External links, payment processor portals and studio game environments operate outside our direct control. Once you leave dhini88 to complete an action on a third-party screen, their policy applies, not ours.
You have concrete actions available to you regarding the data dhini88 holds. First, you can review the information stored against your account by opening the account settings page and checking the profile and transaction sections — what we hold is visible there without you needing to contact us first. If any detail is incorrect, you can update it directly in your account or send a correction request through our support route. If you want to know what data categories we hold beyond what the account page shows — for example, device logs or session records — you can raise a data query through the support contact below. We will acknowledge your request and describe what is held. You can also ask us to delete data that is no longer required for your active account, subject to our retention obligations. Requests of this kind are handled manually; we will confirm receipt and let you know the outcome. We do not charge for reasonable data queries.
Open the account settings page to see the profile data and transaction history we hold. Nagad and Upay transaction records are listed chronologically in the wallet section.
Update contact details and wallet identifiers directly in account settings. For fields that cannot be edited in-app, send a correction request through the support channel below.
If you want detail on session logs or device data held beyond the account page, contact us using the route in the support section. We will describe what is held for your account.
You can ask us to delete non-essential data. Submit the request through support with your account email. We confirm receipt and advise on retention obligations that may apply.
If you have a question about this policy, want to check what data we hold, or need to raise a correction, use one of the contact routes below. We handle privacy queries through the same published support paths as general account help — there is no separate queue. When you contact us about a data matter, include your registered account email so we can locate your records without delay.
Open the chat icon on any dhini88 page while logged in to reach the support team directly. State that your question relates to a privacy or data matter so it is routed correctly.
Send a written query to the support email address published in the dhini88 help section. Include your account email and a brief description of the data question or correction you need.
The help page in your signed-in account lists the available contact routes and published policy documents. Start there if you are unsure which channel to use for a privacy-related request.
dhini88 applies consistent practices across data storage, cookie use, account security and retention so that what happens to your information is predictable and auditable from your account page. We do not hold data beyond what is needed to operate your account and meet our legal obligations in the eligible regions where access is permitted.
We use session cookies to keep you logged in across page loads and analytics cookies to understand how the catalog is browsed. You can manage cookie preferences through your browser settings. Disabling session cookies will affect your ability to stay logged in.
Your account is protected by the login credentials you set. We do not store your Nagad or Upay wallet PIN. If you suspect unauthorised access, change your password immediately using the account settings page and contact support to flag the concern.
We retain account and transaction records for the period required by our operating obligations and applicable law in eligible regions. When your account is closed, we hold minimum records only for the retention period, then delete or anonymise them.
When this policy changes in a material way, we post an updated version on this page and note the revision date at the top. Continuing to use your account after a published change means you have read the updated terms. You can request a summary of changes through the support route.
These questions cover the data and account concerns we hear most often. If your question is not answered here, use the support contact route in the section above.
We collect the name, contact details and wallet identifiers you enter during registration. Your device sends session data automatically — IP address, browser type and page activity. All of this is described in the policy details section above and used only to operate your account.
Wallet identifiers are shared only with the payment processor needed to complete your transaction. We do not pass your Nagad or Upay details to advertisers or analytics services. Third-party processors who handle payment data are bound by a data handling agreement with us.
Open the account settings page while logged in — your profile data and transaction history are visible there. For session logs or device data beyond what the account page shows, send a request through the support contact route and we will describe what is held.
Yes. Send a deletion request through the support email or live chat with your account email included. We will confirm receipt and let you know which data can be removed immediately and which must be retained under our legal obligations in eligible regions.
This policy applies where your access to dhini88 is permitted under local law and eligible region rules. If you are uncertain whether access is lawful in your location, seek independent advice. We do not make eligibility determinations on your behalf.
We post the updated version on this page with a revised date at the top. If the change is material, we may also note it in your account notification area. Continuing to use your account after the update is posted means you have acknowledged the revised policy.